The customer is required to verify the accuracy of the number of packages delivered, and to verify the external integrity of the goods, but is not authorized to open the packages or pallets and check the contents. The customer in case of anomalies external to the packages (VISIBLE damages) can indicate a reserve on the transport document, specifying the type of anomaly found, otherwise he is required to sign and stamp the transport document without any annotation. The driver is not authorized to be present at the opening of the packages by the recipient, as any anomalies with respect to when indicated on the transport document (anomalies in the quality and quantity of the goods contained inside) are to be attributed to the sender.

As established by the art. 7 of the Federcorrieri general conditions the loading tools (pallets, and other) used by the sender are considered to all intents and purposes an integral part of the packaging of the goods and therefore of exclusive relevance of the recipient. The relative tare is included for the purpose of determining the taxable weight of the shipment. Only in the presence of an explicit agreement with the buyer of the transport is the carrier obliged to answer for the non-return. The agreement can only be envisaged for EPAL pallets, there must be a return allowance and must provide for compensation for the transport necessary for return.

The request for quote can be made by anyone. The transport company has developed to be able to satisfy the personalization of the private sector and the great bulk that large companies need.

FTL stands for “Full Truck Load”, or “full vehicle load”

LTL stands for “Less than a Truck Load”, or “partial vehicle load”

ETA stands for “Estimated time arrival” or “Estimated time of arrival”

ETD stands for “Estimated time departure” or “Estimated departure time”

If you need to deliver or receive your goods on a specific day and date, just ask us and indicate the date.